Terms of Use

Nicole Williams, LCSW LLC

Website Terms of Use

Dated: May 29, 2025

Nicole Williams, LCSW LLC’s Website Terms of Use Agreement

By using nicolewilliamslcsw.com and its related domains, social media channels, mobile application, services, Patient Portal https://nicolewilliamslcsw.patientsecure.me, information, web postings, products and tools (collectively, “Website”) you, the User, are agreeing to the following terms and principles. This terms of use agreement (“Agreement”) is effective immediately for all Users of the Website and is by and between you, the User and Nicole Williams, LCSW LLC (“Nicole Williams, LCSW” or “we” or “us”).

Use of the Website is also governed by our Privacy Policy nicolewilliamslcsw.com/privacy-policy which is incorporated into this Agreement by reference. Use of Nicole Williams, LCSW’s Patient Portal https://nicolewilliamslcsw.patientsecure.me by PatientSecure service is governed by Nicole Williams, LCSW’s Privacy Policy nicolewilliamslcsw.com/privacy-policy and any corresponding policy by PatientSecure.

Please read the Website Privacy Policy and Terms of Use carefully before you start to use the Website.

For information related to the privacy practices of Nicole Williams, LCSW in connection with the handling of protected health information, please review our Notice of Privacy Practices for Nicole Williams, LCSW LLC (“Privacy Notice”) nicolewilliamslcsw.com/privacy-policy.

1. Mission

Nikki Williams, LCSW provides specialized OCD and anxiety therapy for high-achieving women in Tampa, Florida, Texas, and Virginia using Inference-Based CBT, a structured, evidence-based approach with a real endpoint.

2. User Eligibility

Use of the Website is void where prohibited. Your use of the Website constitutes your representation that (1) all information you submitted in your registration is truthful and accurate; (2) that you will update your registration information when changes occur; (3) that you are at least 13 years of age; (4) that, if you are under the age of 18, you have the authorization of your legal guardian, and (5) that your use of the Website does not violate any state, federal, or other law which applies in your jurisdiction.

3. Accessing the Website and User Consent

In the course of providing services to you, you will be asked to provide certain registration details and personal information. You agree that all information you provide to register with this Website, Nicole Williams, LCSW’s service providers, partners, or affiliates, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy nicolewilliamslcsw.com/privacy-policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

4. User Consent to Share User’s Information with Service Providers

Nicole Williams, LCSW uses third parties to assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential.

Those trusted third-party partners may:

  • Provide you and our company, and its affiliated companies with various services
  • Provide database maintenance and security
  • Help us process and fulfill requests and accept payments online
  • Create an account on such third-party site to provide various services to you

By using this Website, the User consents to Nicole Williams, LCSW’s sharing the User’s information with its service providers and their service providers.

5. User Contributions

The Website or its social media channels may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website. All User Contributions must comply with the Content Standards set out in these Terms of Use.

Any User Contribution you post to the Website will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to exercise any and all copyright, trademark, publicity, and database rights you have in the content, in any media known now or in the future.

You represent and warrant that you own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers.

All of your User Contributions do and will comply with these Terms of Use.

6. Content Standards

The following Content Standards apply to any and all User Contributions and use of Interactive Services. You are responsible for any and all User Contributions, including without limitation data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links which you post to the Website. Please use common sense when posting Content to the Website. Postings which may violate any state, federal, or other law which applies in your jurisdiction, whether civil or criminal, are strictly prohibited. Refrain from posting any Content which contains profanity or nudity. Nicole Williams, LCSW reserves the right to reject, refuse to post, or delete any Content for any reason, including, but not limited to, Content which, in the sole judgment of Nicole Williams, LCSW, violates this Agreement or which otherwise may be deemed offensive or rude. Nicole Williams, LCSW does not assume responsibility for monitoring user posted Content. However, if you believe you have identified a violation of this Agreement, please report the abuse to the Privacy Officer whose contact information is listed below.

7. Privacy

We are committed to protecting your health and privacy. Your privacy is very important to Nicole Williams, LCSW. Please read Nicole Williams, LCSW’s Privacy Policy nicolewilliamslcsw.com/privacy-policy. Nicole Williams, LCSW’s Privacy Policy, as it may change from time to time, shall be considered a part of this Agreement.

For information related to the privacy practices of Nicole Williams, LCSW in connection with the handling of protected health information, please review our Notice of Privacy Practices for Nicole Williams, LCSW LLC (“Privacy Notice”) nicolewilliamslcsw.com/privacy-policy.

Please do not submit protected health information, for example medical records, through our website contact form or on our social media channels as we cannot guarantee such transmission will be secure or confidential. After you contact us, we will work with you to ensure the confidentiality and security of the information provided to us, including through the use of Nicole Williams, LCSW’s Patient Portal https://nicolewilliamslcsw.patientsecure.me software service.

8. Nicole Williams, LCSW’s Intellectual Property and Trademark Rights

The Website, its features, and functionality including but not limited to the software, displays of information (including text, audio, video, images) and the design, selection, and arrangement thereof are owned by Nicole Williams, LCSW and are protected by copyright and other intellectual property or proprietary rights laws.

All content posted by Nicole Williams, LCSW is protected by copyright laws and may not be reproduced, republished, distributed, transmitted, sold, displayed, broadcast or otherwise exploited in any commercial or for profit manner without the prior written consent of Nicole Williams, LCSW.

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website.

Nicole Williams, LCSW and related logos are subject to copyright and trademark protections. You must not use such marks without the prior written permission of Nicole Williams, LCSW.

9. Online Bill-Pay and Refund Policy

All payments made through the Website or resulting from visits made by you are governed by these terms.

In the event a customer is owed a refund due to an overpayment or credit due, once verified by the Billing Office, that refund will be tendered to the customer by their choice of either mailed check or credited to the original credit card. Requests will be handled in a timely manner. For any questions concerning a refund due or about our policy please contact Nicole Williams, LCSW.

NICOLE WILLIAMS, LCSW LLC DOES NOT COLLECT PAYMENT CARD INFORMATION, FOR EXAMPLE DEBIT OR CREDIT CARD INFORMATION, (“PCI”) FROM USERS. NICOLE WILLIAMS, LCSW LLC USES A THIRD-PARTY HOSTED PAYMENT PAGE AND PCI PROCESSOR. BY SUBMITTING PAYMENT THROUGH NICOLE WILLIAMS, LCSW LLC’S WEBSITE, YOU CONSENT TO THE PROCESSING OF YOUR PERSONAL AND PCI INFORMATION BY OUR SERVICE PROVIDERS.

10. Liability Limitation

The liability, if any, of Nicole Williams, LCSW and its agents, servants, representatives, members, officers, and employees with regard to your use of the Website for any claims, costs, damages, losses, and expenses for which they are or may be legally liable, shall not exceed $25.00. In no event shall Nicole Williams, LCSW and its agents, servants, representatives, members, officers, and employees be liable for indirect, special, or consequential damages.

11. Indemnification

You agree to indemnify, defend and hold Nicole Williams, LCSW and its partners, agents, officers, directors, members, employees, subcontractors, successors, assigns, third party suppliers of information and documents, advertisers, product and service providers, and affiliates, harmless from any liability, loss, claim and expense related to your violation of this Agreement or use of the Website.

12. No Waiver

Nicole Williams, LCSW’s failure to enforce any provision of this Agreement does not waive future enforcement.

13. Disclaimer of Warranty

DISCLAIMER OF WARRANTY

You expressly agree that use of this Website is at your sole risk. Neither Nicole Williams, LCSW, its affiliates, nor any of their officers, directors, employees, agents, third-party content providers, service providers, or licensors (collectively, “Providers”), or the like, warrant that this Website will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this Website, or as to the accuracy, completeness, reliability, security, or currency of the Content. The Content may contain errors, omissions, inaccuracies, or outdated information. Further, Nicole Williams, LCSW does not warrant reliability of any content displayed or distributed through the Website.

THIS WEBSITE AND THE CONTENT ON THIS WEBSITE ARE PROVIDED ON AN “AS IS,” “WHERE IS,” AND “WHERE AVAILABLE” BASIS. NICOLE WILLIAMS, LCSW LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, THE CONTENT, INFORMATION, OR THE MATERIALS ON THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, NICOLE WILLIAMS, LCSW LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, WITH RESPECT TO ANY OF THE CONTENT ON THIS WEBSITE OR ANY PRODUCTS OR SERVICES OFFERED, SOLD, OR DISPLAYED ON THIS WEBSITE OR YOUR USE OF THIS WEBSITE GENERALLY, INCLUDING WARRANTIES OF MERCHANTABILITY, ACCURACY OF INFORMATION, QUALITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO THE EXTENT SUCH JURISDICTION’S LAW APPLIES TO THIS AGREEMENT.

14. Governing Law

The Agreement shall be governed and controlled by the laws of the State of Florida as to interpretation, enforcement, validity, construction, and effect and in all other respects.

15. Forum Selection

Any dispute arising under or in connection with the Agreement or related to any matter which is the subject of the Agreement shall be subject to the exclusive jurisdiction of the state and/or federal courts located in Florida.

16. Notice to Nicole Williams, LCSW

All notices to Nicole Williams, LCSW under this Agreement may be sent using the following information.

Nicole Williams, LCSW LLC

17. Telehealth Services and Multi-State Practice Notice

Nicole Williams, LCSW LLC provides telehealth mental health services to clients located in the states of Florida, Virginia, and Texas. By accessing or using our services through this Website, you acknowledge and agree to the following:

General Telehealth Disclosure. Telehealth services involve the delivery of mental health services using electronic communications, information technology, or other means between a licensed mental health professional and a client who are not in the same physical location. The information shared by you during a telehealth session is part of your health record and is protected in the same manner as information shared during an in-person session. Telehealth services may not be appropriate for all clinical situations. In the event of a mental health emergency, you should call 988 (Suicide and Crisis Lifeline), 911, or go to the nearest emergency room.

Florida. Nicole Williams, LCSW LLC is licensed to provide telehealth services in the State of Florida in accordance with Florida Statute § 456.47. Clients receiving services in Florida acknowledge that their personal information is protected under the Florida Information Protection Act (FIPA), F.S. § 501.171, and applicable HIPAA provisions. Clients in Florida who have questions or complaints regarding a licensed clinical social worker may contact the Florida Department of Health, Division of Medical Quality Assurance, Board of Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling at flhealthsource.gov or (850) 488-0595.

Virginia. Nicole Williams, LCSW LLC is licensed to provide telehealth services in the Commonwealth of Virginia. Services delivered to clients located in Virginia are provided in accordance with Virginia Code § 54.1-3303 and applicable regulations of the Virginia Board of Social Work. Clients located in Virginia who have questions or complaints may contact the Virginia Department of Health Professions, Board of Social Work, at dhp.virginia.gov or (804) 367-4400.

Texas. Nicole Williams, LCSW LLC is licensed to provide telehealth services in the State of Texas in accordance with Texas Occupations Code Chapter 505 (Licensed Clinical Social Workers). Client health information is subject to protection under the Texas Medical Records Privacy Act (TMRPA), Texas Health and Safety Code Chapter 181, and the Texas Data Privacy and Security Act (TDPSA). Clients located in Texas who have questions or complaints may contact the Texas Behavioral Health Executive Council at www.bhec.texas.gov or (512) 305-7700.

Geographic Scope of Services. Telehealth services through this Website are available only to clients located in Florida, Virginia, and Texas at the time services are rendered. Use of this Website alone does not create a provider-client relationship. A provider-client relationship is established only upon execution of a formal service agreement and completion of the intake process through Nicole Williams, LCSW’s Patient Portal at https://nicolewilliamslcsw.patientsecure.me.

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