Nicole Williams, LCSW LLC
Dated: May 29, 2026
Welcome to our Privacy Policy for our website, https://www.nicolewilliamslcsw.com (“Website”) of Nicole Williams, LCSW LLC (“Nicole Williams, LCSW” or “we” or “us”) in the United States.
We are committed to protecting your health and privacy. This Privacy Policy will inform you as to how we look after your personal data when you visit our Website (regardless of where you visit it from) and tell you about your privacy rights.
By using our Website, you consent to the data practices described in this Privacy Policy and you agree to the Website Terms of Use https://www.nicolewilliamslcsw.com/terms-of-use as if fully incorporated herein. If you do not agree with the data practices described in this Privacy Policy, you should not use our Website.
For information related to the privacy practices of Nicole Williams, LCSW in connection with the handling of protected health information, please review our Notice of Privacy Practices for Nicole Williams, LCSW LLC at https://www.nicolewilliamslcsw.com/privacy-policy.
Nikki Williams, LCSW provides specialized OCD and anxiety therapy for high-achieving women in Tampa, Florida, Texas, and Virginia using Inference-Based CBT, a structured, evidence-based approach with a real endpoint.
Purpose of this Privacy Policy
This Privacy Policy aims to give you information on how we collect and process your personal data through your use of this Website, including any data you may provide through this Website when you sign up to our newsletter, or purchase a product or service.
This Website is not intended for children and we do not knowingly collect data relating to children consistent with the U.S. Children’s Online Privacy Protection Act. If we learn that we have received information directly from a child under age 13 without the parent or legal guardian’s verified consent, we will use that information only to respond to the child/parent/guardian to inform the child that he or she may not use the Website.
It is important that you read this Privacy Policy together with any other Privacy Policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other policies and is not intended to override them.
Nicole Williams, LCSW LLC Contact Information
Our contact details are:
Nicole Williams, LCSW
Changes to this Privacy Policy and Your Duty to Notify Us of Changes
We will notify you of any changes to this Privacy Policy. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-Party Links
This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the Privacy Policy of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified.
We or our service providers may collect, use, store and transfer different kinds of personal data about you via our Website or in the course of providing services to you which we have grouped together as follows:
Identity Data includes first name, last name, username or similar identifier, job title, date of birth.
Health Data including information found in medical records and mental health and substance use disorder records collected through our Patient Portal https://nicolewilliamslcsw.patientsecure.me.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes payment card details, account numbers, expiration dates.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website.
Usage Data includes information about how you use our Website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
Automated technologies or interactions. As you interact with our Website, we may automatically collect data about your equipment, browsing actions and patterns.
Third-party sources. We may receive personal data about you from various third parties including our third-party service providers. We employ other companies and individuals to perform functions upon our behalf. Examples include storing and analyzing data, providing search results and links (including paid listings and links), providing customer service, and payment processing. They have access to user information needed to perform their functions, but may not use it for other purposes.
Cookies Policy
We may place “cookies” on the browser of your computer. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies may enhance the convenience and use of the Website. For example, the information provided through cookies may be used to recognize you as a previous user of the Website (so you do not have to enter your personal information every time), offer personalized information for your use, and otherwise facilitate your experience using the Website. You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of the Website.
Web Beacons
We may also utilize web beacons on our Website. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. The information collected through these automated means may include information that we gather and store about your visit to, and use of, the Website, such as your IP address, type of browser and operating system used, date and time you access the Website, pages you visit, and, if you linked to the Website from another website, the address of that website. This data does not include personal information and is not treated as personal information under this Privacy Policy, but it may include the IP address of your device. We may link an IP address to information that is personally identifiable.
Please do not submit protected health information, for example medical records, through our website contact form or on our social media channels as we cannot guarantee such transmission will be secure or confidential. After you contact us, we will work with you to ensure the confidentiality and security of the information provided to us, including through the use of Nicole Williams, LCSW’s Patient Portal https://nicolewilliamslcsw.patientsecure.me software service.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: (a) where we need to perform the contract we are about to enter into or have entered into with you; (b) where it is necessary for our legitimate interests (or those of a third party) and your interests and rights do not override those interests; (c) where we need to comply with a legal or regulatory obligation. We use your data in the following ways:
Marketing and Outreach
We strive to provide you with choices regarding certain personal data uses, particularly around marketing. You can manage the marketing and outreach we provide to you by opting out, which is described in the “Opting Out” section below. SMS consent is not shared with third parties for marketing purposes.
SMS Terms of Service: By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Nicole Williams, LCSW. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, and billing notifications. Message and data rates may apply. Message frequency varies. Reply HELP for help or visit our website at https://www.nicolewilliamslcsw.com.
You can ask us to stop sending you marketing messages at any time by replying to a marketing email with “unsubscribe” in the subject line, clicking “unsubscribe” in the marketing email itself, or by contacting us at https://www.nicolewilliamslcsw.com/contact at any time.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Those trusted third-party partners may:
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Disclosure in the Event of Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your Personal Information may be transferred as part of such a transaction, as permitted by law and/or contract. By providing your personal information to us, you consent to such a transfer.
We are committed to making the Website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us with “Assist with Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Florida Residents — Data Breach Notification
In accordance with the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171, if Nicole Williams, LCSW LLC determines that a breach of security has occurred involving your personal information, we will provide notification to affected Florida residents within 30 days of determining that a breach has occurred, unless law enforcement determines that notice would impede a criminal investigation. Notification will be provided by written notice, email, or conspicuous posting on our Website. If more than 500 Florida residents are affected, we will also notify the Florida Department of Legal Affairs.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Mental health and clinical records are retained in accordance with applicable state law, including Florida Statutes § 394.4615, Texas Health & Safety Code § 611.004, and Virginia Code § 54.1-2400.1, as applicable to your state of residence.
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
If you wish to exercise any of the rights set out above, or if you have a complaint, please Contact Us at https://www.nicolewilliamslcsw.com/contact. Nicole Williams, LCSW LLC commits to resolve complaints about our collection or use of your personal information. Inquiries or complaints regarding the processing of personal data should first be directed to Nicole Williams, LCSW LLC.
Nicole Williams, LCSW LLC provides virtual therapy services to clients located in Florida, Texas, and Virginia. The following disclosures apply to all clients receiving telehealth services.
Nature of Telehealth Services. Telehealth services are provided via live, two-way audio and video technology. Nicole Williams, LCSW practices telehealth in accordance with the laws and professional standards of the state in which you are located at the time services are delivered.
Florida Telehealth Disclosure. Pursuant to Fla. Stat. § 456.47, telehealth services provided to Florida residents are subject to Florida’s telehealth standards of practice. Nicole Williams, LCSW is licensed by the Florida Board of Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling and delivers services in compliance with applicable Florida law. Clinical records for Florida clients are maintained in accordance with Fla. Stat. § 394.4615.
Texas Telehealth Disclosure. Pursuant to Texas Occupations Code § 111.001 et seq., telehealth services provided to Texas residents are subject to Texas telehealth standards of care. Nicole Williams, LCSW is licensed by the Texas State Board of Social Worker Examiners and delivers services in compliance with applicable Texas law. Mental health records for Texas clients are maintained in accordance with Texas Health & Safety Code Chapter 611.
Virginia Telehealth Disclosure. Telehealth services provided to Virginia residents are delivered in accordance with applicable Virginia law and the standards of the Virginia Board of Social Work. Mental health records for Virginia clients are maintained in accordance with Va. Code § 54.1-2400.1.
Technology and Privacy. We use HIPAA-compliant technology for the delivery of telehealth services. Your telehealth sessions are private and are not recorded without your explicit written consent.
Florida Residents
If you are a Florida resident, you have the right to access, correct, and request deletion of personal information we hold about you. Florida mental health records are subject to confidentiality protections under Fla. Stat. § 394.4615. To exercise your rights, please contact us.
Texas Residents
If you are a Texas resident, you have the following rights under the Texas Data Privacy and Security Act (TDPSA), Tex. Bus. & Com. Code § 541.001 et seq.:
We do not sell personal data or use it for targeted advertising. To exercise your Texas rights, please contact us. We will respond to your verified request within 45 days, with a possible 45-day extension when reasonably necessary. If we decline to act on your request, you may appeal our decision by contacting us at the email above.
Your personal health information is also protected under the Texas Medical Records Privacy Act (TMRPA), Texas Health & Safety Code Chapter 181, and Texas Health & Safety Code Chapter 611.
Virginia Residents
If you are a Virginia resident, you have the following rights under the Virginia Consumer Data Protection Act (VCDPA), Va. Code § 59.1-575 et seq.:
We do not sell personal data or use it for targeted advertising. To exercise your Virginia rights, please contact us. We will respond to your verified request within 45 days, with a possible 45-day extension. If we decline to act on your request, you may appeal our decision by contacting us at the email above. If your appeal is denied, you may contact the Virginia Attorney General’s Office at https://www.oag.state.va.us.
Your personal health information is also protected under Virginia Code § 54.1-2400.1 regarding the confidentiality of mental health records.
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