Consumer Information

Nicole Williams, LCSW LLC

Consumer Information

Nicole Williams, LCSW LLC is licensed to provide virtual therapy services to clients located in the states of Florida, Texas, and Virginia. Please read the consumer information applicable to your state carefully and in its entirety.

TEXAS CONSUMER INFORMATION

PLEASE READ THIS INFORMATION FOR CONSUMERS IN THE STATE OF TEXAS CAREFULLY AND IN ITS ENTIRETY.

House Bill 4224 (89th Regular Session), which went into effect on September 1, 2025, requires licensees to, per Section 181.105 of the Texas Health and Safety Code, prominently post on their website detailed instructions for a consumer to:

Request Your Health Care Records

All records requests must be made in writing and submitted to:

Requests will be acknowledged and fulfilled in accordance with applicable Texas law. Please include your full name, date of birth, and the specific records being requested.

File a Complaint or Contact the Texas Behavioral Health Executive Council

The Texas Behavioral Health Executive Council (BHEC) can be contacted through the following:

Website: www.bhec.texas.gov

In-person: 1801 Congress Ave., Ste. 7.300, Austin, Texas 78701

Phone: (512) 305-7700

Investigations/Complaints 24-hour toll-free line: (800) 821-3205

You may also file a consumer complaint through the Office of the Texas Attorney General at: www.texasattorneygeneral.gov/consumer-protection

FLORIDA CONSUMER INFORMATION

PLEASE READ THIS INFORMATION FOR CONSUMERS IN THE STATE OF FLORIDA.

Clients located in Florida have rights under the Florida Patients’ Bill of Rights and Responsibilities Act, Florida Statute § 381.026, including the right to access and request copies of their health care records.

Request Your Health Care Records

All records requests must be made in writing and submitted to:

Requests will be acknowledged and fulfilled in accordance with applicable Florida law and HIPAA. Please include your full name, date of birth, and the specific records being requested.

File a Complaint

Complaints regarding a licensed clinical social worker in the State of Florida may be submitted to the Florida Department of Health, Division of Medical Quality Assurance (MQA), Board of Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling:

Website: flhealthsource.gov

Consumer Services Unit Phone: (850) 488-0595

Online complaint submission: apps.ahca.myflorida.com/hcfc or flhealthsource.gov/mqa

Your personal and health information is protected under the Florida Information Protection Act (FIPA), F.S. § 501.171, and applicable federal HIPAA provisions.

VIRGINIA CONSUMER INFORMATION

PLEASE READ THIS INFORMATION FOR CONSUMERS IN THE COMMONWEALTH OF VIRGINIA.

Clients located in Virginia have rights regarding the access, correction, and confidentiality of their health care records under Virginia law, including Virginia Code § 32.1-127.1:03.

Request Your Health Care Records

All records requests must be made in writing and submitted to:

Requests will be acknowledged and fulfilled in accordance with applicable Virginia law and HIPAA. Please include your full name, date of birth, and the specific records being requested.

File a Complaint

Complaints regarding a licensed clinical social worker in the Commonwealth of Virginia may be submitted to the Virginia Department of Health Professions, Board of Social Work:

Website: dhp.virginia.gov

Phone: (804) 367-4400

Online complaint submission: dhp.virginia.gov/dhp/complaints/

Contact Nicole Williams, LCSW LLC

Nicole Williams, LCSW LLC

Website: nicolewilliamslcsw.com

Patient Portal: https://nicolewilliamslcsw.patientsecure.me

Good Faith Estimate: nicolewilliamslcsw.com/good-faith-estimate

Privacy Policy: nicolewilliamslcsw.com/privacy-policy

Terms of Use: nicolewilliamslcsw.com/terms-of-use

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